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Legal Operations

And the Survey Says: What Clients Want

Our readers, mainly general counsel and their in-house colleagues, may be the most probed, prodded, poked and petitioned cohort since the Royal Family. From BTI to ACC to Corporate Counsel to Acritas to KPMG to Inside Counsel to Consero to Chambers to scores of feedback-hungry law firms (and their...

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Legal Operations

In-House Teams Have Data Aplenty, but How Reliable and Reproducible Are the Numbers?

Managers in the legal industry face a data deluge. Everywhere there are metrics that pertain to managing lawyers and legal issues, commonly from a vendor’s or another organization’s survey of law firms or corporate law departments. The plenitude of survey data is welcome, but it...

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Legal Operations

Civil Justice Playbook: OMB – Between a Rock (Science) and a Hard Place (Policy)

The following remarks are from “Science and Federal Regulation: Is the Office of Management and Budget an Effective Gatekeeper?” a program held on May 19 in Washington, D.C. as part of the Washington Legal Foundation’s Media Briefing Series. The panel was moderated by Hon....

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Legal Operations

State of Legal Ops & Tech Trends of 2023


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