Legal Operations
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Legal Operations
The Mojo in the Metrics: Validate law department value by adopting the right metrics
Is your corporate law department sometimes viewed more as a cost center than as a key contributor to the company’s operational efficiency? It’s a common situation. Turning that perception on its head requires heavy lifting on the part of general counsels and law department operations...
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And the Survey Says: What Clients Want
Our readers, mainly general counsel and their in-house colleagues, may be the most probed, prodded, poked and petitioned cohort since the Royal Family. From BTI to ACC to Corporate Counsel to Acritas to KPMG to Inside Counsel to Consero to Chambers to scores of feedback-hungry law firms (and their...
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In-House Teams Have Data Aplenty, but How Reliable and Reproducible Are the Numbers?
Managers in the legal industry face a data deluge. Everywhere there are metrics that pertain to managing lawyers and legal issues, commonly from a vendor’s or another organization’s survey of law firms or corporate law departments. The plenitude of survey data is welcome, but it...
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