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Hyping the Hype Cycle

According to Gartner’s Hype Cycle for Legal and Compliance, the level of digital maturity for most law departments is shockingly low. “As a result of acute workload pressures through the pandemic, technology solutions appear more attractive than ever for over-burdened legal and compliance teams,” says Zack Hutto, director, advisory in the Gartner Legal & Compliance practice. What’s a GC to do? The Gartner Hype Cycle, which provides a graphic view of how a technology or application will evolve, can help guide deployment in light of your company’s business goals. “Significant hype tends to follow more sophisticated technology innovation – like AI,” Hutto says, “As a result, many legal leaders get overwhelmed by technology opportunities.”


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