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Data Analytics

Paying Attention to Trends, Even in Uncertain Times

Ken Crutchfield, vice president and general manager of legal markets with Wolters Kluwer, talks about ongoing shifts in the legal industry, from the changing dynamic between in-house counsel and outside firms to the impact of technology and COVID-19.

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How Legal Departments Can Overcome Tech Phobias

Rekha Shenoy points legal professionals toward understanding their data and collaborating with IT teams on technology systems that are straightforward and self-service.

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Alternative Dispute Resolution (ADR)

Coming Face-to-Face with Virtual Alternative Dispute Resolution

Richard Byrne, commercial law specialist and mediator with NAM (National Arbitration and Mediation), talks about why NAM was able to move its proceedings online so efficiently in a time of crisis, and why client reactions have been so overwhelmingly positive.

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