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Media
Social Media Firestorms can Consume Reputations
When a patron storms out of a store over perceived mistreatment, do not confuse the lack of legal grounds for a discrimination claim with a free pass on the far greater reputational risks that outweigh the cost of any litigation.
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Uncovering Risk in What Remains Unsaid
Software dips below the surface to mine the unconscious patterns in written communications.
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