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BigHand’s latest industry report reveals increased client pressure for financial transparency
BigHand’s latest industry report into law firm pricing and matter budgeting reveals the full extent of rising client pressure for pricing visibility and AFAs, and law firms lack of data and processes to meet it – with tracking of actuals against budget taking place for less than 38 percent of matters.
Read MoreBigHand appoints Claudia Belardo to new role of chief customer officer
BigHand today announced that it has appointed Claudia Belardo to the newly created role of CCO.
Read MoreNew BigHand survey shows increase in demand for cost-effective resourcing
Law firms are experiencing higher client demand for work to be completed by the most cost-effective resource, but with manual reporting on key support KPIs still at large, how are firms meeting expectations?
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