Nick Milton, director of Knoco, the international firm of knowledge management consultants, writes about a study in Nature called "The effects of remote work on collaboration among information workers." Looking at work habits of 60,000 U.S. Microsoft employees as they flipped to remote work during the pandemic, the nine authors of the survey report drew some ominous conclusions. “Remote working, and by extension hybrid working, brings risks of more siloed teams, less knowledge sharing between weak ties, and less knowledge sharing across team,” say the authors. “It brings risks of more communication on tasks and actions, and less communication of knowledge. It brings risk to effective knowledge management.” Read more at Knoco stories.
Published October 1, 2021.