More Legal Operations Articles

Career Development

At Allstate, the Future Is Now: One GC set out to create nothing less than the law department of the future

Four years ago, Susie Lees became general counsel at Allstate. She had been with the law department for 24 years, and she saw that it was time for major change. Costs were too high, and operations were inefficient. Thus began an odyssey as Lees set out to create the Law Department of the Future (...

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Corporate Counsel

Backstory: Rebel with a Cause A talk with Ben W. Heineman, Jr.

For Ben W. Heineman, Jr., the heart of the matter is tension. In his nearly 20 years as the top legal executive at General Electric, Heineman redefined the role of the GC in the modern corporation. The key to a GC’s success, he says in his indispensable new book, “The Inside Counsel...

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Career Development

Creating Transformation Through Managerial Courage: For a general counsel, demonstrating managerial courage can transform the entire organization.

Recently, I was speaking with an executive recruiter about what it takes to be a successful GC in this era of the activist investor (see my column in the April issue of MCC). “If you don’t have managerial courage, you’re probably not going to be an effective general counsel...

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Legal Operations

State of Legal Ops & Tech Trends of 2023


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