Morrison & Forester advises VoiceBase, a leader in real-time speech recognition and conversational analytics, in connection with its sale to LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI.
VoiceBase is a world-class voice analytics platform for the enterprise, built on advanced speech recognition technology, which transforms voice and messaging conversations into easily interpreted data and actionable insights. Combining VoiceBase’s capabilities with LivePerson’s Conversational AI gives brands unparalleled visibility into customer intents, sentiments, frustrations, and successes from 100% of conversations across messaging and voice, as well as third-party voice, telephony, or contact center systems. These insights make it easier to improve customer experience, uncover sales opportunities and increase revenue, and understand agent productivity and utilization.
The MoFo deal team advising VoiceBase was led by San Francisco corporate partner Brad Kondracki, together with New York corporate associate Amy Chen and San Francisco corporate associates Olga Terets and Hunter Moss. The wider team included San Francisco executive compensation partner Amanda Hines Gold and associates John O’Neill and Olivia Stitz, New York tax partner Anthony Carbone and associate Katherine Erbeznik, Palo Alto technology transactions partner Stephanie Sharron and associate Teresa Garcia, and New York privacy + data security partner Kristen Mathews.
Read more about the transaction in LivePerson’s press release.