CloudNine, a leading eDiscovery technology and services provider, today announced it has integrated the award winning CloudNine Analyst (Best Emerging Technology - Non-AI at Legalweek 2024) into CloudNine Review. The next generation CloudNine Review unified platform provides the most comprehensive and efficient way for customers to review office, email, Slack, Teams, text messages and all modern data types in native format.
Dealing with increasing volumes of data from text and chat applications is a growing challenge in eDiscovery. In the 2024 State of the Industry report by eDiscovery Today/Doug Austin, nearly 90% of corporate respondents surveyed said that they must collect collaboration data for their legal cases, including from apps like Slack, Teams, Google Chat, WhatsApp, etc. Furthermore, regulatory guidelines announced in January 2024 by the Justice Department and Federal Trade Commission require that companies have governance around the use of text and chat applications and plans for the preservation of this data. No data is off limits anymore when plaintiffs or regulators are requesting evidence.
eDiscovery professionals can now solve two main challenges of dealing with texts and chat data in eDiscovery with CloudNine Review:
Eliminate the time consuming and expensive step of converting text and chat data to PDF before review. CloudNine Review allows the reviewer to natively review and tag individual messages and conversations for production rather than deal with static document-by-document review that needs significant redactions to produce only a few messages.
Not being able to see the communication across messaging/chat apps. CloudNine Review provides a timeline of all the data as conversations move between communication apps. The communication and metadata are presented in context and in 24-hour conversation threads, making it easier and faster to find relevant information.
“Our customers can now see conversations begin in email, switch to Microsoft Teams, then move on to a text message and end in a phone call, all in one unified review platform. By providing this comprehensive view of all data types, we are helping those doing eDiscovery to stay ahead in a fast-moving world of communications data, get the full story behind a case, and save time and cost,” said Georges Sabongui, Chief Executive Officer of CloudNine.
CloudNine is a leading eDiscovery provider trusted by AM Law 100 firms, hundreds of small and medium-sized law firms, Fortune 500, and all levels of government. With over 20 years of industry-first innovation, CloudNine was recently honored at Legalweek 2024 for having the Best Emerging Technology (Non-AI) due to its exceptional capability in managing chat and text data.
Attend a live ILTA Product Showcase webinar on Wednesday, July 10, and see the new CloudNine Review with text and chat data capability in action. Register for the webinar today. Schedule a meeting to learn more about CloudNine’s range of eDiscovery products and to learn more about our unified review platform for all data types.