US-based firm Becker & Poliakoff has chosen BigHand Document Creation for their legal document production needs. The firm was drawn to the ease of templatization, user-friendly styles, and seamless integration with their planned system upgrades.
BigHand Document Creation helps law firms streamline document production by standardizing templates without the need for complex code. The solution builds on Microsoft products familiar to many law firms for increased adoption and ease of use.
When Becker & Poliakoff decided to explore new document creation tools, the firm’s personnel voted on which solution to use and commented on how the help feature and styles functionality drew them to BigHand over some of the other solutions they tested.
David Michel, Chief Information Officer, remarked, “The BigHand Document Creation interface is much more user-friendly than what we had before. The solution will greatly improve our document creation efficiency so we can produce consistently branded documents much faster.”
Part of what David and the rest of the firm loved about the solution was how they now have a one-stop shop for all the documents they need. “BigHand will enable us to have more standardized documents. Like all law firms, we receive large volumes of documents from other law firms and external businesses. Sometimes they're good quality and sometimes the documents are not compatible and messy, making them more complex. The document starts falling apart because it was badly structured and styled to begin with. BigHand Document Creation has renovation and clean-up features so we can quickly convert styles, formatting, fix cross-references and bring it up to standard.” he says.
Introducing a new document production solution to a law firm is a process that BigHand has years of experience in completing alongside flexible pricing based on the features needed by the firm. In meetings with BigHand and as a previous user, David could see that the team truly cared for their success. “What really impressed me is that BigHand is a trusted provider with some of the best client support services I’ve seen. The team is knowledgeable, responsive, and reliable which made the switch to BigHand a smooth one.” continues David.
“Legal documents are the physical product of a lawyer's work,” concludes David. “For lawyers, it’s important their documents reflect the quality of their work at the highest standard, and BigHand now helps us ensure this first-class output.”