All Articles

Artificial Intelligence

Building a Strong Spend Management Program: AI can help departments achieve better value from their legal spend

Outside counsel guidelines have become increasingly complex, requiring companies to pay special attention to both details and trends in billing. Our editors sat down with Linda Hovanec and Matt Kivlin of Wolters Kluwer's ELM Solutions, to talk about building a strong...

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Cybersecurity

Assessing Your Law Firms’ Cybersecurity Preparedness: Creating genuine partnerships to mitigate risks

Augustin Cal and David Sankar, both in product management at Wolters Kluwer’s ELM Solutions, have spent a good deal of time recently thinking about collaboration. And not just the kind that they bring to their workplace (and to this interview). It’s the kind that law firms and law...

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What Law Departments Need to Know About Billing Guidelines: A survey suggests that many departments have plenty of questions and concerns

Linda Hovanec is a senior director in product management, global business intelligence and analytics at Wolters Kluwer ELM Solutions. Lately, she has been devoting a good deal of time to studying law departments’ billing processes. A recent survey that ELM Solutions collaborated on revealed...

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Legal Operations

Give Me a Contract with a Side of Fries: How one firm is trying to advance the delivery of in-house legal services

When you order a meal at a restaurant, there’s a menu and a waiter to provide information, service and, if something goes wrong, accountability. It’s a pretty simple system, but it works. What happens when someone on the business side wants to order up something from the company’s...

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Legal Operations

It's All About That Bill: Invoice review specialists explain why managing the bill improves relationships with providers

Legal bill reviewers are specialists who can help in-house counsel keep a close eye on the bottom line without spending all day poring over detailed invoice line items. Below, two legal billing and technology veterans, David Moran and Bill Sowinski of ELM Solutions, discuss the obvious, and not so...

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Insurance Coverage & Recovery

Tightening Up Links Drives Down Risks: Integrated infrastructure facilitates GRC-Legal compliance cooperation

Last year at Legaltech New York I spoke to an in-house attorney about one of her worst days on the job. She was hard at work on litigation related to a compliance breach. The breach had occurred because the compliance staff mistakenly believed that a particular regulation did not apply to their...

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Internal Data Meets External Metrics: Make big data more than a buzzword by benchmarking against industry peers

The benefits of big data can be obscured by the buzz surrounding the phrase itself. David Moran and Bill Sowinski of Wolters Kluwer ELM Solutions go beyond the hype to discuss what metrics corporate legal departments should implement and how GCs can use benchmark data to ensure that their...

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