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It Helps to Have a Partner: The key decision for Verizon was finding the right law firm to work with on pro bono

John P. Frantz is senior vice president and general counsel of media and telematics at Verizon. In 2009, then-general counsel Randy Milch decided he wanted to create a pro bono program for the company, and he asked Frantz to create one. “With two months of work and preparation,” Frantz...

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