All Articles

Being a Learn-it-All

Dennis Garcia, Assistant General Counsel for Microsoft, practices at the intersection of law, technology and business, providing a wide range of legal support to Microsoft’s Sales, Services, Marketing & Operations teams across the United States.

Read More

Legal Operations

Will the Practice of Law Ever Be the Same? (I Hope Not!)

Technology is only the beginning of changes coming in the legal ecosystem. There is an undisputable tension in the legal ecosystem. How do you explain it? Is it a natural tension that flares up every other decade? Is this the last industry to finally embrace technology? Is it a perfectly normal...

Read More

Legal Process Outsourcing Has Grown Up: Microsoft has nurtured ‘mature’ relationships with LPO providers

Microsoft Corporation has been outsourcing legal work to India since 2004, the year that Lucy Endel Bassli joined the company. Bassli, an assistant general counsel, now oversees legal operations and contracting and has seen the company’s relationship with the legal process outsourcing (LPO)...

Read More

Corporate Social Responsibility

Doing Well By Doing Good – A Microsoft Hallmark

Editor: Please describe Microsoft Corporation’s legal department and your role. Heiner: Microsoft’s Legal and Corporate Affairs (LCA) department is closely engaged on the full range of subjects that are shaping the development of the technology industry: privacy, data protection,...

Read More