Director of Strategic Consulting
Kris Satkunas is director of strategic consulting with LexisNexis CounselLink. With more than 15 years of consulting experience in the legal industry, her areas of expertise include benchmarking, practice area metrics and scorecards, dashboard design, matter pricing and staffing, and cost management.
Recently by Kris Satkunas
Key data on law department billing and law firm consolidation.Read More
A Maturity Model With a Difference – Achieving Decision-Making Excellence
Kris Satkunas of LexisNexis talks about the increasing prevalence of “maturity models,” and how companies can take full advantage of the insights and efficiencies they provide.
CCBJ: There is a good deal of talk these days about “maturity models,” and there seems to...Read More
Get Analytical, Get Better Legal Results
When creating a vendor management process, consider these best practices.
Every company wants the best results from their legal partners, but when evaluating the performance of multiple outside law firms, it can be difficult to know where to start. Understanding how well each of the firms on your...Read More
Driving Your Department With Dashboards to Improve Reporting and Performance
Legal departments need accurate, easy to read reports that can be communicated across the organization. I hear it all the time. Recently, Hyperion Research had a good post related to management dashboards. But how do you build a report that’s clearly readable yet also contains all...Read More