What's the Matter? Expert Tips for Driving Seamless Matter Management

Time is everyone’s greatest commodity in today’s market — and yet, lawyers still spend just a fraction of their time on billable work due to administrative burdens and distractions.

To keep up with the thousands of new matters annually (alongside increased regulatory activity and scrutiny), strategic legal teams are prioritizing the automation, optimization and centralization of legal work into a strategic legal tech toolbox.

While implementing, replacing, or optimizing a matter management system is no small task, our industry experts at Dow Chemical and Willis Towers Watson shared their legal operations best practices, including:

• Outlining the Business Need: What is your root pain and how can you leverage existing people and processes to inform the right level of investment in a solution?
• Building the Business Case: How can you articulate the financial and operational benefits of implementation/process improvement against organizational goals?
• Managing Change & Gaining Buy-In: What should you consider when navigating the technical and human complexities of implementation and change management?
• Optimizing Processes: What are the key elements to consider when refining workflows and processes?
• Plotting a Roadmap: What does your strategic plan for phased implementation and continuous improvement look like, and how can you keep it aligned with evolving business needs and regulatory requirements?

Speakers:

Brandy Dimmitt, Senior Manager - Legal Vendor Management and Governance, Dow Chemical
David Westacott, Director, Project Management - Office of General Counsel, Willis Towers Watson
Matt Rygler, Global Director, Enterprise Growth, Mitratech